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Frequently Asked Questions

Answers to the questions we receive most often about working together.

What the opening phase of the project looks like, what we need from you, and how we set priorities.

What do you need before the first meeting?: We only need a short description of the project goal, your key contacts, and any available materials (wireframes, briefs, brand guidelines). This allows us to prepare focused questions for the kick-off and to estimate the right team from day one.
How quickly will we receive a proposal?: After the initial workshop we typically need three to five business days to prepare a project outline, roadmap, and budget. When the scope is complex, we agree on a short validation sprint that sharpens the estimate.
What does the discovery phase look like?: During a two-week discovery phase we map business goals, personas, processes, and technical constraints. We prepare the backlog, a risk register, and an architecture draft. You leave with a clear plan for moving into delivery.

How we communicate, manage sprints, and respond to changes in scope.

How often do you report progress?: You receive a weekly Friday update that includes a dashboard, key metrics, and the plan for the upcoming sprint. Critical blockers trigger an immediate call—there is no need to wait for the next stand-up.
What happens if priorities shift during development?: We rely on impact mapping and continuous prioritisation. Every sprint planning session revisits the backlog against current data. We quantify any impact on time or budget and confirm the change together before proceeding.
How do you ensure delivery quality?: Every pull request goes through pair code review, automated tests, and a security scan. Before each release we run UAT with your team and close with a retrospective to review metrics and collect feedback.

Which technologies we choose, how we handle security, and what happens after launch.

Which technologies do you use most often?: We specialise in the Laravel ecosystem with Livewire and Filament for admin interfaces, React or Vue on the front end, and Docker with AWS for infrastructure. Technology choices follow project requirements, not trends.
How do you handle security and compliance?: We guard against OWASP Top 10 risks, run automated dependency scans, and monitor audit logs. For GDPR, PCI DSS, or HIPAA we prepare documentation, encrypt data at rest and in transit, and implement strict role-based access.
How does post-launch support work?: After launch we offer SLA packages from 8/5 up to 24/7 coverage. Our service desk tracks requests, sends monthly summaries, and we schedule regular roadmap sessions so the product keeps evolving.